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FAQ - Shenzhen Hong Kong Stock Connect

General questions Questions related to trading, settlement and clearing Questions related to corporate actions Questions related to investor protection Other questions

1. Is the “RMB Equity Trading Support Facility” available for obtaining RMB funding to trade SZSE securities via Shenzhen-Hong Kong Stock Connect?

The “RMB Equity Trading Support Facility” serves as a back-up facility to enable investors to use HKD to buy RMB-denominated shares listed on SEHK, is not available for Northbound trading. Therefore, investors should ensure they have sufficient RMB to settle their Northbound trades.

Contact Us

Email: [email protected]
Enquiry Form: Please click below Enquiry Form

Hotlines

Customer Service Hotline: (852) 3583 3388
400 001 1822
Complaint Hotline: (852) 2801 6128

Letter

Write to us by mail or fax to our
Customer Service Department

15/F, One Island South, 2 Heung Yip Road
Wong Chuk Hang, Hong Kong
Fax: (852) 2530 1689

View the address of Customer Services Centre and Macau Office >>

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